Ordering & Delivery

How long will my order take to arrive?
Each item is made and finished to order. Please allow up to 10 working days for delivery, though most orders arrive sooner. You’ll receive tracking details as soon as your order ships.

Do you offer express shipping?
Not at the moment — we’re focused on making sure every order is produced and finished to the highest standard. As the brand grows, we’ll introduce faster options.

Where do you ship to?
We currently ship across the UK, with plans to expand to selected international destinations soon.

Can I track my order?
Yes — once your order has been dispatched, you’ll receive a confirmation email with your tracking information.

Returns & Exchanges

Can I return or exchange an item?
Yes. If you’re not completely happy with your order, you can return it within 30 days of receiving it, provided it’s unworn and in its original condition.

How do I start a return?
Email us at [insert email address] with your order number and reason for return — we’ll guide you through the process.

Product & Care

How should I wash my jersey or kit?
Wash at 30°C, avoid fabric softeners, and air dry. This keeps the performance fabrics working as intended and extends their life.

Are your jerseys suitable for all seasons?
Yes - Our long-sleeve jerseys are designed for versatility. Perfect for cooler rides or layering through changing conditions.

Why does my jersey look slightly different from the pictures?
Special editions like our Bleached Edition are individually hand-finished — meaning no two jerseys are exactly alike.

About CAHARD

Who makes your products?
Every piece is produced through trusted UK and European partners who share our standards for quality, performance, and fair working practices.

Do you hold stock?
Each item is created specifically for your order — reducing waste and ensuring every piece meets our standards before it reaches you.

How can I contact you?
Drop us a message at info@cahard.cc or through the contact form on our site — we’ll get back to you as soon as possible.