Privacy Policy

Last updated: 17.10.2025

CAHARD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with us online.

1. Information We Collect

We may collect and process the following types of personal information:

  • Identity and contact details — such as your name, email address, delivery address, and phone number.

  • Payment information — when you make a purchase through our store (we do not store full card details).

  • Account and order details — including order history, preferences, and account information.

  • Technical data — such as your IP address, browser type, and usage data through cookies or analytics tools.

  • Marketing preferences — if you subscribe to our newsletter or opt in to marketing communications.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase, account, or inquiries.

  • Send updates, promotions, or newsletters (if you’ve opted in).

  • Improve our website, products, and customer experience.

  • Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We only share your personal information where necessary:

  • With trusted service providers (such as payment processors, couriers, and website hosting partners) who help us operate our business.

  • When required by law or to protect our legal rights.

We never sell your personal data to third parties.

4. Data Security

We take appropriate security measures to protect your information from unauthorised access, loss, or misuse. All payments are processed securely through our payment partners using encryption and industry-standard safeguards.

5. Cookies

Our website uses cookies and similar technologies to improve performance, enhance user experience, and analyse website traffic.
You can manage or disable cookies through your browser settings at any time.

6. Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing at any time.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise these rights, contact us using the details below.

7. Contact Us

If you have any questions or requests about this privacy policy or your personal data, please contact:

CAHARD
Email: info@cahard.cc